Shipping InformationShinyBrands.com is owned & operated by the Wilton Family.
Stephen & Johanna Wilton manage the business & are backed by
several key warehouse & support staff. We take pride in our
customer service & offer personalized service on every order with
our company. We have been retailing online since 1998.
Gained
from our years of on-line experience with our sites such as
Knifesite.com & GameTimeSite.com, we value customer satisfaction
above all else. We address the issues that matter to you most and
provide you with safe and secure access to the products you want. What
we offer you is a service that we would expect as consumers. Customer
service is available 24 hours a day via email. You can access our toll
free line 24 hours a day, seven days a week at 1-866-601-8352, our
sales desk hours are Monday - Friday, 9AM - 4PM PST.
The
security features built into ShinyBrands.com are state of the art. You
can shop on-line at ShinyBrands.com assured that no credit card
information will be stored on our servers. All credit card transactions
are processed by trained representatives and all activity is monitored
for quality assurance.
As a customer you are protected by the ShinyBrands.com Safe Shopping Guarantee. We assure you that you will find NO HIDDEN CHARGES
in our pricing!
When so many on-line services hit the consumer with
last minute shipping charges and handling charges, at ShinyBrands.com
the price we list on our site is the price you will see on your credit
card invoice. We are very proud of that fact. What you can expect from
us is an honest and up-front transaction.
We charge a FLAT RATE
shipping charge of $4.99 UPS GROUND or $12.99 UPS 3 DAY or $16.99 UPS 2 DAY for each order. This means that regardless of
the size of your order you will be charged a one time shipping fee of
$4.99 for UPS GROUND or $12.99 for UPS 3 DAY or $16.99 for UPS 2 DAY. Warehouse Processing Times - **important please read
We
strive to process & ship out orders within 1-3 business days. For example, if you placed your order on Monday, you
can expect it to ship out on Wed/Thur. Our business days are M-F non
holiday.
In Transit - Shipping Times - **important please read
This
is important information, as many people are not aware on how UPS
defines shipping times & business days, please read this carefully
before selecting your shipping level. Please read our examples, if you
questions, please contact us via email or live chat.
The UPS
shipping service that our company uses delivers shipments Monday thru
Friday, 5 days a week. UPS will not deliver your order on Saturday,
Sunday, or on Holidays.
UPS Ground shipments will arrive in 2 - 6 business days, depending on your location.
UPS 3 Day shipments will arrive in 3 business days, UPS does not count the day in which they pickup your package from our warehouse.
For
example, if you order on Monday, we will ship your order on Wednesday,
now UPS does not includes Wednesday as a shipping day, they
would count Thursday as the first day of in transit & your order
would arrive on the following Monday.
UPS 2 DAY. UPS does not count the day in which they pickup your package from our warehouse. For example of UPS 2 day, if you place your order on Monday, your order would be shipped on Wednesday, now UPS does not
include Wednesday as a shipping day, they would count Thursday as the
first day of in transit & your order would arrive on Friday.
We
also offer USPS Priority Mail, this service delivers shipments Monday
thru Saturday, 6 days a week. USPS will not deliver your order on
Sunday or on Holidays. Shipments using this service usually arrive in
2-3 business days.
Order Status & Shipment Tracking Information
When
you complete your order, you will be emailed an order confirmation,
this will also contain a link to our order tracking section of our
website, you are also able to access the order information section from
our website by logging in with your username & password you created
when you placed your order. Shipment tracking information is emailed
within 24 hours of the shipment date.
We encourage your suggestions and appreciate your interest in ShinyBrands.com.
ShinyBrands.com 848 N. Rainbow Blvd. #1411 Las Vegas, NV 89107
Email Us
SIMPLE - SAFE - SECURE UPS GROUND - $4.99
UPS 3 DAY - $12.99
UPS 2 DAY - $16.99
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